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Product specification dimension

1 - Reactive

Description

  • There’s little to no alignment on the product vision.
  • Product specifications ** are informal, often undocumented, and may frequently change without thorough analysis.
  • Product discovery is often reactive, based on immediate needs rather than a longer-term vision.
  • UX considerations are an afterthought, and there's minimal to no user feedback*** integration.

Improvement focus

  • Establish clear product vision and goals.
  • Start gathering user feedback for insights.
  • Create basic templates and guidelines for product specifications.
*** we use the term "feedback" to refer to all types of feedback, including those from users, the team/tribe, and stakeholders.

2 - Managed

Description

  • The product vision is defined but is not consistently communicated or understood across the tribe.
  • Product specifications follow a structured format, but they may not be consistently refined or followed.
  • Some mechanisms for continuous product discovery exist but may not be consistently applied.
  • Some effort in UX design is evident, but it's not consistent across the product.
  • User feedback is gathered but not systematically acted on.

Improvement focus

  • Implement a systematic process for incorporating user feedback.
  • Enhance focus on user experience design.
  • Standardize the depth and clarity of product specifications.
  • Ensure the product vision is clear and well-understood across teams.

3 - Defined

Description

  • There's a clear product vision shared and understood by all tribe members.
  • The product specification is comprehensive, updated regularly, and aligned with the product vision.
  • Technical, scalability, performance, security, and user experience (UX/UI) specifications are comprehensive and well-documented.
  • Continuous product discovery and refinement processes are in place and actively used to ensure the product continues to stay relevant in the market.
  • Regular market analysis is conducted to maintain a clear understanding of market dynamics and to ensure differentiation from direct competitors.
  • UX design is consistent and is grounded in research and user testing.
  • User feedback is systematically gathered and starts to influence product decisions.

Improvement focus

  • Streamline the process of integrating user feedback into the development process.
  • Enhance collaboration between product, design, development, and test teams to ensure a cohesive approach to product specification and validation.
  • Work on ensuring the product vision remains agile and adaptable to changing user needs and market dynamics.
  • Ensure the product vision is clear, communicated to, and understood by all team members.

4 - Measured

Description

  • The product vision drives every team's decisions, and teams collaboratively refine specifications.
  • Product specifications, continuous discovery, and refinement are seamlessly integrated into the SDLC.
  • UX is deeply embedded into the product lifecycle, with design thinking principles adopted.
  • User feedback is not just collected but analyzed for deeper insights and trends, driving product decisions.
  • The tribe consistently engages in continuous product discovery, swiftly gaining insights from the field on how users and customers interact with their applications

Improvement focus

  • Implement metrics to evaluate the effectiveness of product specifications.
  • Implement A/B testing and other quantitative methods to inform UX decisions.
  • Ensure that new team members are onboarded with a strong understanding of the product vision and specification practices.

5 - Optimized

Description

  • The product vision is both forward-looking and flexible, allowing for agile shifts in direction.
  • Product specifications are not just documents but living entities, continuously evolving based on changing user needs, market conditions, and technological advancements.
  • User experience design is cutting-edge, and feedback loops are near real-time, ensuring immediate integration of user insights.
  • UX and user feedback have a bi-directional relationship, where the product evolves based on user feedback, and users feel a sense of co-ownership.
  • Tribe members dogfood what they build on a regular basis, making it an integral part of their culture and workflow.

Improvement focus

  • Foster a culture of continuous improvement, encouraging teams to challenge the status quo and strive for even higher levels of excellence.
  • Continuously challenge and evolve the product vision to stay ahead of market needs.

Generics

** Product specifications (often referred to as "spec" or "software specs") are detailed descriptions of the software's requirements, features, behaviors, and constraints. They provide a clear and agreed-upon blueprint for both the developers and stakeholders, ensuring that the end product meets the intended design and functionality. Here's a brief overview:

  1. Requirements: What the software must achieve. This could be in terms of functionalities, capabilities, and supported platforms.
  2. Features: Detailed descriptions of functionalities, which often include user stories or use cases to depict how an end-user will interact with the software.
  3. Behavior: Descriptions of how the software should react to different inputs, scenarios, or events. This can also encompass error handling and expected performance metrics.
  4. Design Constraints: Limitations or conditions that the software must operate within. This might include hardware limitations, operating systems, or third-party integrations.
  5. Interface Descriptions: Details about how the software will interact with other systems, APIs, or modules.
  6. Performance Metrics: Expected response times, throughput rates, and other performance-related criteria.
  7. Safety and Security Requirements: Standards and protocols for ensuring the software is secure from threats and operates safely without causing harm or data loss.

A well-defined product specification ensures that all stakeholders have a shared understanding of the software's goals, thus reducing ambiguities and potential misalignments during the development phase.

Guiding questions

  1. Are we staying focused on delivering value, or are we being sidetracked by "nice-to-haves"?
  2. Does the product specification concisely define its scope, objectives, and measurable goals?
  3. Who are the primary users, and how does the product meet key market needs and stand out from competitors?
  4. Are technical, scalability, performance, security, and user experience (UX/UI) specifications comprehensive and well-documented?
  5. How is customer feedback incorporated to enhance the product, and how does the product align with broader business strategies and market trends?
  6. How does the tribe maintain ongoing product discovery and market monitoring to ensure our product continues to stay relevant in the market?